Shipping policy
AT BRAVENOR, WE STRIVE TO PROVIDE EXCELLENT SERVICE WHICH INCLUDES THE
SECURITY OF SHIPPING YOUR PACKAGES. IN EVERY ORDER, WE OFFER YOU A FREE
INTERNATIONAL SHIPPING WHICH COSTS ABOUT 10-20 USD. WE HAVE OPTED TO PROVIDE
YOU THE SHIPPING WITH TRACKING NUMBERS TO ENSURE THAT YOU CAN MONITOR YOUR
SHIPMENT AS IT TRAVELS TO YOUR DOORSTEP.
—INTERNATIONAL STANDARD SHIPPING—
WE HAVE ELECTED TO USE THE MOST AFFORDABLE SHIPPING PRICES THROUGH
PRIORITY MAIL INTERNATIONAL. IT CAN TAKE UP TO 3-7 BUSINESS DAYS TO PROCESS
ORDERS AFTER THEY ARE RECEIVED. DELIVERY CAN RANGE FROM 6-12 BUSINESS DAYS
DEPENDING ON YOUR PROXIMITY (DOES NOT DELIVER ON SUNDAYS OR HOLIDAYS) AND HAS
NO SPECIFIC GUARANTEED DELIVERY TIME. DUE TO DIFFERING INTERNATIONAL CUSTOMS PROCESSES,
BRAVENOR CANNOT BE HELD LIABLE FOR ANY PACKAGES SHIPPED VIA THIS METHOD ONCE IT
HAS LEFT OUR WAREHOUSE.
SHOULD YOU RUN INTO ANY TRACKING ISSUES? PLEASE CONTACT THE SHIPPING
CARRIER IF YOU DID NOT RECEIVE YOUR PACKAGE YOU
MAY FILE A COMPLAINT REPORT WITH THEM DIRECTLY. IN SOME CASES, WE MAY
ELECT TO USE A SHIPPING METHOD WHICH REQUIRES A SIGNATURE UPON RECEIPT, BASED
ON THE TOTAL VALUE OF YOUR ORDER. IF YOU WANT TO ENSURE THAT WE SHIP YOUR
INTERNATIONAL PACKAGE WITH TRACKING CONFIRMATION TO YOUR DOOR, YOU MAY
MAKE A DIRECT REQUEST WITH CUSTOMER SERVICE AT support@bravenor.com.
HOW CAN I TRACK MY ORDER?
ONCE YOUR ITEM IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING
NUMBER TO MONITOR YOUR SHIPMENT.